Shipping policy

 

Thank you for visiting and shopping with Infinite Inc. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

At Infinite Inc., we strive to deliver high-quality custom sports apparel in a timely manner. All orders are guaranteed to be completed and shipped within a maximum of 4 weeks from the date of the approved design.

Processing & Production Time:

  • Orders are processed in the order they are received.
  • Production time varies based on order volume, but many orders are completed sooner depending on queue times.

Shipping & Delivery:

  • Once your order is completed, you will receive a tracking number via email.
  • Shipping times may vary based on location and carrier delays beyond our control.

If you have any questions regarding your order status, feel free to contact us at sales@theinfiniteinc.com or call (614) 681-0600.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Infinite Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Infinite Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.